What computer operating system do I need to view the training?

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Operating Systems Supported

HACCP Mentor training videos are able to be viewed on almost every OS including Mac OS, Windows and Linux.

Browsers Supported

For the best training experience, we recommend that you use the latest version of Google Chrome browser.

To see which internet browser and version you are using click here.

We also work with all of the major browsers including versions of Edge, Firefox, Safari, Chrome, Opera, etc. Please ensure that you have the latest version installed.

Online training delivered through the HACCP Mentor website uses online videos which will work on any browser that supports Adobe Flash and/or HTML5. The only requirement for viewing Flash content is Flash Player 9 or greater. To check which version of Flash you are running, head to their download page.

To ensure the best play-back, we typically recommend remaining up to date with your Flash version whenever possible. For media other than video, an up-to-date PDF reader is required. You can download Adobe PDF reader by clicking here.

Mobile OS Support

If you can view videos on your mobile device from YouTube or any major video site, you should be able to view any of the video training materials used by HACCP Mentor.  At this point, there are basically two main methods to view video on the mobile web: Flash and HTML5. Newer Android phones (4.1 and up) and iOS devices, such as iPhones and iPads, support HTML5. Older Android devices have a native playback mode and support for flash.

We have found the most consistent support on all iOS devices, and Android devices running version 2.2 or later. Blackberry at this point supports neither HTML5 or Flash. As a result, there is not a consistently available way to deliver video via the web to Blackberry devices.

Internet Connection Speed

The minimum viable connection speed to reliably stream videos used in our training material is about 768 kilobits per second (equal to .768 megabits per second). We recommend a connection speed of at least 5 megabits per second for an optimal experience with HD capability.

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