Any non-conformance identified by your business or during the audit process should be seen as an opportunity to better understand and resolve an issue. Unfortunately, many food businesses struggle to rectify non-conformances before they escalate to a point where damage or financial loss can occur. In this presentation, practical steps are provided to help your food business effectively and efficiently deal with non-conformances. The presentation also explores investigation methodology and prevention strategies of common non-conformances.
Nailing non-conformance: A Guide to Investigation and Prevention
Regardless of what type of food safety or quality assurance system used by your food business, it should include requirements for the identification and reporting of non-conformances and the subsequent investigation and rectification of any issues. This presentation includes:
- What is a non-conformance
- Common sources of non-conformances
- Why it is a good strategy to identify non-conformances in your food business
- The 5-step process for dealing with non-conformances
- Practical examples of the 5-step process in action
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Here a few resources to help you enhance your corrective action program.
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